This Privacy Policy explains how we collect, use, store, and protect your personal information when you engage our packing and moving services.

We may collect the following information:

• Personal details: Name, address, phone number, email, passport copy, visa, travel documents, job appointment proof, FRRO, work permit, etc.
• Service-related details: Pickup and delivery addresses, inventory of items, special instructions.
• Payment information: Billing details, transaction records (processed securely via authorized payment gateways).
• Communication records: Emails, calls, or messages exchanged with our team.

Your information is used to:

• Provide packing, moving, and delivery services.
• Communicate updates about your move.
• Process payments and issue invoices.
• Handle claims related to transit risk coverage.

• We do not sell or rent customer data.
• Information may be shared with:
• Insurance providers (for transit risk coverage).
• Logistics partners or subcontractors (only as necessary to complete the move).
• Legal authorities, if required by law.

• We implement industry-standard security measures to protect your data against unauthorized access, alteration, or disclosure.
• Access to customer data is restricted to authorized personnel only.

• Personal data is retained only as long as necessary to fulfil service obligations and legal requirements.
• After completion of services, data may be archived securely for record-keeping and compliance.

You have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate information.
• Request deletion of your data, subject to legal and contractual obligations.
• Withdraw consent for marketing communications at any time.

If you use our website:

• Cookies may be used to enhance user experience.
• You can manage cookie preferences through your browser settings.

We may update this Privacy Policy from time to time. Any changes will be communicated via our website or directly to customers when relevant.

For questions or concerns about this Privacy Policy, please contact us.