Terms & Conditions

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Terms & Conditions
1. Scope of Services
  • The Company provides professional packing, loading, transportation, unloading, and unpacking services.
  • Services are rendered based on the agreed quotation and service contract.
2. Customer Responsibilities
  • Ensure accurate disclosure of items to be packed and moved.
  • Declare fragile, high-value, or hazardous items in advance.
  • Provide access to premises at agreed times for packing and pickup.
  • Settle payments as per the agreed terms before or upon delivery.
3. Transit Risk Coverage
  • The Company offers basic transit risk coverage for goods against loss or damage due to accidents, fire, theft, or natural calamities during transportation.
  • Coverage is limited to the declared value of goods and subject to terms of the insurance policy.
  • Customers may opt for additional insurance coverage at extra cost for enhanced protection.
  • Claims must be reported within 48 hours of delivery, with supporting documentation and evidence of damage.
4. Liability Limitations

The Company is not liable for:

  • Pre-existing damages or wear and tear.
  • Losses due to improper packing by the customer.
  • Delay caused by traffic, weather, strikes, or unforeseen circumstances.
  • Items of extraordinary value (cash, jewellery, documents, antiques) unless specifically declared and insured.
5. Payment Terms
  • Quotations are valid for 30 days from issue.
  • Advance payment may be required before commencement of services.
  • Balance payment is due upon delivery unless otherwise agreed.
6. Cancellation & Rescheduling
  • Cancellation must be notified at least 48 hours before scheduled service.
  • Cancellation charges may apply depending on notice period and expenses incurred.
  • Rescheduling is subject to availability and may involve revised charges.
7. Dispute Resolution
  • Any disputes shall first be attempted to be resolved amicably.
  • If unresolved, disputes will be subject to the jurisdiction of the courts in the city where the Company is registered.
8. Governing Law
  • These Terms & Conditions are governed by the laws of India.
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